Welcome to SaveMyService Hosting

Thanks for choosing SaveMyService Hosting for your email. This article is a quick orientation to the two ways you can access your mailbox — Webmail in your browser, or an email client on your phone, tablet, or computer using IMAP. It also covers how we feel about POP3, and why we don’t recommend it for most customers.

The Two Ways to Access Your Email

1. Webmail — the quickest way to get started

You can sign in to your mailbox in any web browser at:

https://webmail.usgo.net

Webmail gives you everything you need to read, compose, organize, and search your mail from any device with a browser — including phones and tablets, where it adapts to the smaller screen. Nothing to install, nothing to configure.

Webmail is a great option if you:

• Are just getting started and want to confirm your account works
• Are traveling or on someone else’s computer
• Prefer not to install an email app
• Want a quick way to check mail in addition to your usual app

2. An email app on your phone or computer — using IMAP

Most customers also set up their email in a dedicated app such as Outlook, Apple Mail, Thunderbird, or the built-in Mail app on their phone. When you do, we recommend connecting using IMAP.

IMAP is the modern standard for email. With IMAP, your messages, folders, sent items, and drafts live on our server and are synchronized to every device you use. Read a message on your phone, and it’s already marked as read when you open your laptop. File something into a folder, and it’s in that folder everywhere. Send a message from your tablet, and it appears in your Sent folder on your desktop.

This is the experience nearly everyone expects from email today, and it’s what we recommend for all customers.

We have step-by-step setup guides for the most common apps:

• Outlook Classic (Windows)
• New Outlook (Windows)
• Mozilla Thunderbird
• Apple Mail (Mac)
• iPhone / iPad
• Android (Gmail app and Samsung Email)

You’ll find each of them in our knowledge base.

A Note on POP3

You may have heard of POP3, an older protocol for downloading email. POP3 was designed in an era when people checked mail from a single computer over a slow dial-up connection. It works by downloading messages from the server to one device — and, by default, removing them from the server in the process.

We don’t recommend POP3 for most customers because it doesn’t match how people use email today. With POP3:

• Your mail doesn’t sync between devices. A message read on your phone will still show as unread on your laptop, and vice versa.
• Your Sent folder and folder organization stay on whichever device you set up POP on. Mail you send from your laptop won’t appear in Sent on your phone, and the folders you create on one device won’t exist on the others.
• There’s a real risk of losing your mail. Once messages are downloaded to your device (and removed from the server), they only exist on that one device. If it’s lost, stolen, or fails, the mail is gone.
• Backups become your responsibility. With IMAP, your mail lives on our server, which we operate and maintain. With POP3, the master copy lives on your device, and it’s up to you to keep it backed up.

When POP3 makes sense

There are some legitimate reasons a customer might prefer POP3 — for example, a very limited mailbox quota on a different account, a strict requirement to keep mail off the server, or a long-established workflow on a single computer. We do support POP3 for customers who understand the trade-offs above and have a clear reason to use it.

If that’s you, please contact our support team and we’ll help you get set up. We’ll walk through the risks with you first so there are no surprises later.

Mailbox Storage

Each mailbox includes 3 GB of storage, which is enough for the typical customer’s day-to-day email, including attachments, sent items, and saved folders. We’ll let you know if your mailbox starts approaching the limit so you have time to clean up or add space.

If you need more room, additional storage is available for $6 per year per GB. Just contact our support team with the amount of extra storage you’d like, and we’ll get it added to your account.

A few quick tips to keep your mailbox tidy:

• Empty your Trash and Junk folders regularly — those messages still count toward your quota.
• Watch out for large attachments. A handful of big PDFs, photos, or videos can eat up storage quickly. Delete or save them to your computer/cloud drive when you don’t need them in your inbox anymore.
• Check your Sent folder too. It’s easy to forget, and large attachments you’ve sent count just like ones you’ve received.

Quick Recommendation

For almost everyone, the best setup is:

1. Bookmark https://webmail.usgo.net for quick access from any browser.
2. Set up your favorite email app on your phone and computer using IMAP, following the guide for your specific app in our knowledge base.

That gives you a consistent, synchronized inbox everywhere you check your mail — with the freedom to fall back to webmail anytime.

Need Help?

If you have any questions about getting started, additional storage, or whether POP3 is right for your situation, please contact our support team. We’re happy to help.