How Do I Reach Support, and What Response Time Should I Expect?

Here's what to expect when you reach out to our support team.

Support hours

Our support team is available Monday through Friday, 8:00 AM to 5:00 PM.

We aim to get back to you — with at least an initial response, if not a full resolution — within 24 working hours of your request.

Email us anytime at info@savemyservice.com for general queries, support@savemyservice.com for technical queries and accounting@savemyservice.com for billing queries.

We can also be reached at 614-729-8500. If we do not pick up, please leave us a voice message.

Requests submitted outside of business hours are picked up the next business day.

Have an urgent issue? Let us know the details in your email and we'll prioritize accordingly during business hours.