How Do I Reach Support, and What Response Time Should I Expect?

How Do I Reach Support, and What Response Time Should I Expect?

Here's what to expect when you reach out to our support team.

Support hours

Our support team is available Monday through Friday, 8:00 AM to 5:00 PM.

Response time

We aim to get back to you — with at least an initial response, if not a full resolution — within 24 working hours of your request.

How to reach us

Email us anytime at support@savemyservice.com for technical queries, accounting@savemyservice.com for billing queries, sales@savemyservice.com for additional services and  info@savemyservice.com for general queries.

We can also be reached at 614-729-8500.  If we do not pick up, please leave us a voice message.

Requests submitted outside of business hours are picked up the next business day.

Need help?

Have an urgent issue? Let us know the details in your email and we'll prioritize accordingly during business hours.