If your domain's DNS is not hosted on the SaveMyService Hosting platform, you'll need to add a few records at your current DNS provider so your domain can send and receive email through our hosting mail service. Below are the exact records to add, along with what each one does.

Replace YourDomainName.com with your actual domain name in every record below. Do not type the literal text "YourDomainName.com" — it's a placeholder for your domain.

Where to add these records

Log in to whichever company currently manages your domain's DNS (this is often your registrar, such as GoDaddy, or a DNS/CDN provider, such as Cloudflare) and open the DNS management or DNS zone editor for your domain. Add the four records listed below.

Note: Some DNS providers ask for the full domain (YourDomainName.com) in the Host/Name field, while others want just the subdomain part (e.g., @ for the root domain, or autoconfig instead of autoconfig.YourDomainName.com). If a record doesn't save as written, try the shorter version of the Host/Name value.

Records to add

What each record does:

• SPF (record 1): Tells other mail servers which systems are allowed to send email on behalf of your domain, which helps prevent your outgoing mail from being marked as spam or rejected.
• DMARC (record 2): Tells receiving mail servers how to handle messages that fail SPF. The p=none setting means reports are generated but no mail is blocked or quarantined based on this policy — it is monitoring-only. The rua= address is where those reports are sent, so make sure postmaster@YourDomainName.com is a mailbox you can access, or adjust it to an address you control.
• MX (record 3): Tells other mail servers where to deliver incoming email for your domain. This must point to mx.usgo.net for your hosted mailboxes to receive mail.
• CNAME (record 4): Allows email clients (Outlook, Apple Mail, mobile devices, etc.) to automatically detect and configure your mail server settings.

A note on DKIM: DKIM is not currently offered for this configuration. Only the records listed above are required at this time.

After adding the records

DNS changes can take anywhere from a few minutes up to 24–48 hours to fully propagate, depending on your DNS provider and the TTL (time to live) set on the records. Mail delivery may be inconsistent until propagation completes. If you no longer see mail flow issues and the records above are all in place, no further action is needed on your end.