What Happens If I Cancel My Account?

What Happens If I Cancel My Account?

What Happens If I Cancel My Account?

If you're thinking about canceling your email service with us, here's what to expect, so there are no surprises either way.

How to Cancel

Email support@savemyservice.com with the email address you'd like to cancel and your account PIN (found on your invoice) so we can verify the request. We'll confirm the cancellation and the effective date by email.

What Happens to Your Mailbox

Once cancellation is processed, your mailbox — including all mail stored in it — will stop being accessible. We strongly recommend backing up or exporting any email you want to keep before canceling, since retrieving mail after cancellation is not always possible.

Changed Your Mind After Canceling?

If a mailbox has already been removed and you'd like it restored, we may be able to bring it back if it's caught in time, subject to a $150 mailbox-restore fee. This covers the work involved in reactivating and recovering an account that's already been taken offline. Restoration isn't guaranteed in every case, so please reach out as soon as possible if you change your mind.

Need Help?

If you have questions before canceling, or you'd like help backing up your mail first, please contact our support team — we're happy to help you make sure nothing important is lost.


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