If you’ve received an email letting you know your mailbox is approaching its storage limit, don’t worry — this is a friendly heads-up from our mail system, not an error. It’s giving you time to either clean up some space or request more storage before your mailbox actually fills up.
This article explains what the warning means and the two things you can do about it.
Every SaveMyService Hosting mailbox includes 3 GB of storage by default. That space is shared across everything in your account — your Inbox, Sent folder, Drafts, Trash, Junk, and any folders you’ve created.
When your mailbox reaches roughly 80–90% of its limit, our system sends you a warning so you can take action early. If the mailbox actually reaches 100%, a few things start to go wrong:
The good news: as long as you act on the warning, none of that has to happen.
For most customers, a few minutes of cleanup is enough to free up plenty of room. Here’s where to look, in the order that usually pays off the most:
1. Empty your Trash and Junk folders.
These are the biggest sources of “hidden” storage use. Deleted and spam messages still count toward your quota until the folders are emptied.
2. Look for large attachments.
A small number of big files — PDFs, photos, videos, scanned documents — usually accounts for most of a mailbox’s storage use.
3. Don’t forget your Sent folder.
It’s easy to overlook, but large attachments you’ve sent count just as much as ones you’ve received. Sorting Sent by size and cleaning out a few large messages can recover a surprising amount of space.
4. Clean out old newsletters and notifications.
Mailing lists, receipts, shipping notifications, and automated alerts pile up over the years. A quick search for common senders (for example, noreply, newsletter, or a specific store) lets you select and delete them in bulk.
5. Empty Trash one more time when you’re done.
Deleting messages in most mail apps just moves them to Trash. To actually free the space, empty the Trash folder again after your cleanup.
After cleanup, it can take a few minutes for the storage counter to catch up. The warning emails will stop on their own once you’re back under the threshold.
If you’d rather keep everything and just expand your mailbox, additional storage is available for $6 per year, per GB.
To request more storage, just send a quick email to info@savemyservice.com and let us know:
We’ll add it to your account and confirm by email. The extra storage stays in place until you ask us to change it.
You can see how full your mailbox is in Webmail at any time:
Most email apps also show a quota bar in the account or folder settings, though where exactly varies by app.
If you’d like a hand with cleanup, you’re not sure what’s using up your space, or you’d like to request additional storage, please contact our support team. We’re happy to help.