Why Am I Getting “Mailbox Almost Full” Messages?

If you’ve received an email letting you know your mailbox is approaching its storage limit, don’t worry — this is a friendly heads-up from our mail system, not an error. It’s giving you time to either clean up some space or request more storage before your mailbox actually fills up.

This article explains what the warning means and the two things you can do about it.

What the Warning Means

Every SaveMyService Hosting mailbox includes 3 GB of storage by default. That space is shared across everything in your account — your Inbox, Sent folder, Drafts, Trash, Junk, and any folders you’ve created.

When your mailbox reaches roughly 80–90% of its limit, our system sends you a warning so you can take action early. If the mailbox actually reaches 100%, a few things start to go wrong:

• New incoming mail may be rejected and bounced back to the sender with a “mailbox full” error.
• Sending may stop working in some email apps, since they can’t save a copy of the message to your Sent folder.
• Sync errors may appear in your phone or desktop app.

The good news: as long as you act on the warning, none of that has to happen.

You Have Two Options

Option 1 — Clean Up Some Space

For most customers, a few minutes of cleanup is enough to free up plenty of room. Here’s where to look, in the order that usually pays off the most:

1. Empty your Trash and Junk folders.

These are the biggest sources of “hidden” storage use. Deleted and spam messages still count toward your quota until the folders are emptied.

• In Webmail (https://webmail.usgo.net): right-click the Trash folder and choose Empty folder. Do the same for Junk / Spam.
• In Outlook, Thunderbird, Apple Mail, or your phone’s mail app: open the folder, select all messages, and delete them. Then empty the Trash folder afterward.

2. Look for large attachments.

A small number of big files — PDFs, photos, videos, scanned documents — usually accounts for most of a mailbox’s storage use.

• In Webmail, sort your Inbox and Sent folder by Size (largest first) to find the worst offenders quickly.
• For attachments you want to keep, save them to your computer or a cloud drive (OneDrive, Google Drive, Dropbox, iCloud, etc.), then delete the original email.

3. Don’t forget your Sent folder.

It’s easy to overlook, but large attachments you’ve sent count just as much as ones you’ve received. Sorting Sent by size and cleaning out a few large messages can recover a surprising amount of space.

4. Clean out old newsletters and notifications.

Mailing lists, receipts, shipping notifications, and automated alerts pile up over the years. A quick search for common senders (for example, noreply, newsletter, or a specific store) lets you select and delete them in bulk.

5. Empty Trash one more time when you’re done.

Deleting messages in most mail apps just moves them to Trash. To actually free the space, empty the Trash folder again after your cleanup.

After cleanup, it can take a few minutes for the storage counter to catch up. The warning emails will stop on their own once you’re back under the threshold.

Option 2 — Request More Storage

If you’d rather keep everything and just expand your mailbox, additional storage is available for $6 per year, per GB.

To request more storage, just send a quick email to info@savemyservice.com and let us know:

• The email address you’d like more storage on
• How much extra space you’d like (for example, 2 GB or 5 GB)

We’ll add it to your account and confirm by email. The extra storage stays in place until you ask us to change it.

How to Check Your Current Usage

You can see how full your mailbox is in Webmail at any time:

1. Sign in at https://webmail.usgo.net.
2. Look near the bottom of the folder list (or in your account settings, depending on which webmail view you’re using). You’ll see your current usage and total quota.

Most email apps also show a quota bar in the account or folder settings, though where exactly varies by app.

A Few Tips to Avoid Quota Warnings in the Future

• Empty Trash and Junk on a schedule. Once a month is plenty for most people.
• Unsubscribe from lists you don’t read. Less incoming clutter means less to clean up later.
• Save important attachments outside your mailbox. Photos, contracts, and tax documents are safer (and lighter on your quota) in a cloud drive or local backup.
• Be mindful of “Reply All” threads with large attachments. Every reply quotes the previous message — including its attachments — which can balloon storage use quickly.

Need Help?

If you’d like a hand with cleanup, you’re not sure what’s using up your space, or you’d like to request additional storage, please contact our support team. We’re happy to help.